Q: Can Whip-eez Nitrous Oxide be used with other companies whip cream dispensers?
A: Yes, all brands of whip cream dispensers can use the Whip-eez Nitrous chargers. Examples Liss, ISI, Whip-it, and so on as long as they are the "screw-valve" type. Q: Can the Whipped Cream Dispenser or the Soda Siphon be cleaned in the dishwasher?
A: They are not dishwasher safe. We recommend cleaning the head, parts & bottle in warm soapy water and rinsing throughly. Q: How come our prices are the best in the industry?
A: Whip-eez imports from overseas , so you are not buying from any middle man. You are buying from the source.
Q: When will my order be processed?
A: When your order is received, it will be processed within 24 hours. You will receive a tracking # to track your package.
Q: Is Whip-eez website a secure site?
A: Yes it is safe to put in all your credit card information on our site. Our store encrypts your personal information so nobody else can read it.
Q: Does Whip-eez sell our customer list to any other company?
A: No, once we have all your personal information it stays with us. We will never give or sell your information to any other company. Q: Can Whip-eez deliver my order by regular US Mail or to a P.O. Box?
A: Yes we can! We can ship with the USPS to a Post Office box or to your address. Please email or call us for this option, so we may make arrangements to send you our products the way you want.
Q: Can I phone in my order instead of ordering online?
A: You can call our toll free number Monday – Friday from 8:00 am – 5:00 pm CST. Q: What is your return policy?
A: Return Policy
All sales are final on N2o Whip Cream Chargers, Whip Cream Dispensers, Co2 Soda Chargers, Soda Siphons & French Presses. We only accept returns on defective merchandise and then only with prior approval from Customer Service. NO returns will be accepted without prior approval from our Customer Service department.
If the item(s) you ordered are defective in any way, save all packaging and receipts and contact Customer Service, with a full description of the problem, at sales@whipeez.com or call (800) 280-5245 to receive further instructions. There is a 5 day return policy on Designer Coffee Mugs & Mug Sets. You must first contact our customer service department for the return authorization. We must receive product back in original packaging and in new unused condition. You will then receive a full refund for the price of the product, shipping charges are not refundable. You are responsible for the cost of shipping the return product back to us. Buyer will be responsible for all actual shipping costs. Shipping costs may exceed the amount of shipping charges originally charged on your order. For an example, if you were given "Free Shipping" on your order and decide to return this order, you will be charged the actual shipping fees. |
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